LESSON : RESPOND TO CUSTOMER'S REQUIREMENTS IMMEDIATELY!!!Senerio
Customer 1 (to Miss Waitress) : Exicusi miiii! Cann i hab some toothhspickk? The food stuck in my teeeth will decayy if i dunn pick it outtt!
Miss Waitress : No problem Madamm!
(Sets off to get toothpick)
On her way to get the toothpick.......Customer 2 (to Miss Waitress) : Excuse me! I want u to refill my warm water! I only have HALF A GLASS LEFT CAN'T U SEEE?? I'll DIE of thirst SOON!
Miss Waitress: er.. Yesh sirr! no problem ! Be right back sirrr! Hang in there!
On her way to get toothpicks n water.......Customer 3 (to Miss Waitress) : Ehh! Take my orderss.. I bery Hungries!
Miss Waitress : Give me a moment sir, I'll get my collegue to take ur order now..
Customer 3 : WAD! MUST WAIT FOR ONE MOMENT! WHY NOT NOW AHH? U HAVE TO TAKE NOW! NOW! NOW!
Miss WAitress: So sorry sir, I'll take your orde...
Customer 1 : EXICUSI MIIII MISS WAITRESS! Where is MY TOOTHSpick?! THE DECAYING PROCESS HAS BEGAN!!
Miss WAitress : sorry madam! just a moment....
Customer 3 : ehhhh! I tolds u I dunt wants to waits! TAKE ORDERS NOWS!
Customer 2 : MISS WAITRESS! MY WATER??? ONLY 1/3 filled NOWW! I'm GONNA DIE ANYTIMEEEEEEEEEEEEEEEEE!
Customer 1 : ATTeND to miiii firsttt!
Customer 3 : OI! takes Orders! i complains ahh!
Customer 2 : WAter.... I need WATER!!*screaming*
Customer 1 : ToothsPICKS!
Miss Waitress decided to serve customer 2 in case he dies of the lack of water..Customer 2 : ahhhh WATER! FINALLY! HRMPH~
Miss Waitress den served toothspicks.. i mean toothpick to Customer 1 since she asked for it first..Customer 1 : Aiyoohs! my toothhhhhh decay halfwayyyy alreadyyyy den u comeeeeee?!
Miss WAitress : so Sorrie to keep u waiting Madam
Finally to Customer 3...
Whole process took lesser den two mins...
RIGHT After the incident....Manager X : Miss Waitress! WHAT DID U FORGET?! WHAT WERE U TOLD DURING THE BREIFING? DIDN'T WE MENTION U HAVE TO RESPOND IMMEDIATELY TO THE CUSTOMERS' NEEDS!
Miss Waitress : (tries to recall....) er... ya sir... i suppose!
Manager X : DID WE NOT? HUH? DID WE NOT MENTION HUH? DID WE NOT?
Miss Waitress : YESH SIR! We were told!
Manager X : THEN WAD WERE U DOING JUST NOW? YOU MADE THE CUSTOMER WAIT! HUH?? U MADE THREE CUSTOMERSSSS WAIT! HUH?? THREE CUSTOMER! OMG! U RATHER ATTEND TO THE REST OF THE 30++ CUSTOMERS INSTEAD OF THE 3 CUSTOMERS? HUH HUH HUH???? THE CUSTOMERS WILL GET TOOTH DECAY, DIE OF LACK OF H2O AND OF HUNGER DO U KNOW THAT? WHY DID U DO THAT? WHY DIDN'T U SERVE THEM AT ONCE? WHY DID U LET THEM WAIT FOR FIVE MINS?
Miss Waitress : er....
Manager X : THE COMPANY'S REPUTATION IS AT STAKE! AT STAKE I'M TELLING U! I PAY U! SO U WORK PROPERLY AH! RESPOND TO CUSTOMER'S NEEDS IMMEDIATELY AND DUN U ASK CUSTOMERS TO WAIT!
Miss Waitress : er... ok... So sorry sir... so sorry
Manager X : U OUGHT TO BE! *walks off.....
Disclaimer: NOTHING of sort happened.... Just a caricature...